Clear answers to optimise your experience

In this article we are going to explore some of the main frequently asked questions (FAQ) about the access to “the Mines” for the “Guided Tour” and we will give you advice for tackling them in the best way to improve your experience and not to be caught unprepared.

  1. How to get to Dossena Mines?

To get to Dossena Mines, you just have to type on GOOGLE MAPS “Miniere di Dossena” LINK and you will get directly to the mining area after walking on a 100-metres path that you will find immediately after a descent made of white concrete.

  1. What was mined in Dossena Mines?

Flourite was the most important material mined in Dossena Mines.
A mineral that was much used as flux in metallurgy to produce hydrofluoric acid, a very corrosive acid used to work glass and to produce anti-rust products; for fluorine production, through hydrofluoric acid electrolysis; added to detergents to make clothes brighter (especially white ones) and to fight chromatic aberration in camera lenses.

  1. What are the opening times of the Mines?

To see all the opening days and times of the Guided tour in Dossena Mines, click on the word in capital letters LINK; you will be directed to the calendar of the specific experience.

  1. How can I buy tickets for the Guided tour in Dossena Mines?

You can buy tickets for the Guided tour in Dossena Mines online, from this LINK. Please note that online reservation is compulsory, as guests are allowed to enter in small groups and you risk not to find place. Remember to organise your travel not to lose your experience. We advise you to be there 15 minutes in advance for the preparation phase; in case of delay, you will lose your ticket and no refund in cash nor voucher will be provided.

  1. How much does the ticket for the Guided Tour in Dossena Mines cost?

The cost of the ticket for the Guided tour in the Mines is 15€ for adults, children between 6y.o. and 12 y.o. pay 10€, whereas children under 6y.o. enter for free. At this LINK you can buy your tickets. If you are adults and you want to match the bridge, you can buy the reduced ticket at the cost of 20€ at this LINK.

  1. Are there discounts or special promotions for the Guided tour in Dossena Mines?

Yes, if you are a group of minimum 15 people, each person pays 12.00€, you can buy your tickets at this LINK.

  1. How long does it take the Guided tour in Dossena Mines?

The guided tour in Dossena Mines lasts about 75 minutes.

  1. What’s the difference between the Speleological Park inside the mines and the Guided Tour in Dossena Mines?

The Speleological Park is an adventure park/via ferrata inside the mines and it is an equipped route to be lived in a playful and cultural way to explore the ancient galleries of Dossena mines through zip-lines, bridges, passages above natural caves, artificial chimneys and much more.

The guided tour inside Dossena mines is a cultural visit where history meets science, where you will be able to discover the ways, the tools and the work conditions inside the mines, but also hints about geology and curiosities! Visit the “Mines Museum” and two mining levels in an underground ring tour.

  1. What to wear to do the Guided tour in Dossena Mines?

To visit Dossena Mines, it is recommended to wear sportswear and a winter jacket with suitable shoes (trekking or mountain shoes). Remember that the temperature inside the mine is about 10°C and there is 90% humidity.

  1. What to do after the Guided Tour inside Dossena Mines?

Once you finish your Guided tour inside the Mines you can live different experiences:

    • Dossena Tibetan bridge, “Ponte nel Sole”, that you can book at this LINK
    • The Speleological Park, an adventure park inside the mines, that you can book at this LINK
    • “Il Becco”, a terrace overhanging Parina Valley, LINK
    • Walk to discover the “Graffiti”, drawn on the house walls, scattered through the streets, LINK
    • Trekking on the tracks, you can find the one for you, according to the difficulty and the time you have, LINK
    • Discover San Giovanni Battista church, the first Baptismal Church of our territory, LINK
    • Taste typical products, from various types of cheese, to saffron and Gin, that you can buy visiting the farms on our territory, LINK
    • Visit “Dimora storica” (“Historic House”) from Late Middle Ages, LINK
  1. How are reviews about the Guided tour in Dossena Mines?

You can find reviews about the Guided tour in Dossena Mines at the following LINK .

  1. How to redeem your Gift Card for the Guided tour in Dossena Mines?

To redeem the voucher for the guided tour in Dossena mines, you must book via our website at this ‘LINK’.

Once you have entered your name and the tax stamp (indicated on the ticket as S.F.), you can choose the date and time for your experience.

If you encounter any problems, we recommend that you should send an email to visitdossena@gmail.com indicating:

  • the alphanumeric codes of the voucher;
  • a reference name;
  • a telephone number;
  • the date and times for the activities, checking availability for redemption at this ‘LINK’.
  1. How to redeem your promo code for the Guided tour in Dossena Mines?

To redeem the promo code for the guided tour in Dossena mines, enter your alphanumeric code on the VisitDossena website (‘LINK’) in the ‘Enter your promo code here’ section. Then click on the arrow on the right to confirm that the code has been entered correctly. You will then be able to add the free tickets to your basket and choose the day and time for your experience.

  1. Can you change the date of your reservation for the Speleological Park?

You can change date based on availability of the following six (6) months, only by and no later than 2 (two) calendar days before the date previously selected, at the following conditions: paying an extra management fee of €5.00 if the variation occurs between 2 (two) and 5 (five) calendar days before the date you had previously bought, for free if the change occurs more than 5 (five) calendar days before the date you had previously bought.
At this LINK you can read the general conditions of our contract.

  1. What happens if the Guided tour in Dossena Mines is closed due to bad weather?

The Guided tour in Dossena Mines is available even in case of bad weather (except for orange/red weather alerts), as the experience takes place inside the mines. However, if we have to close the structure for safety reasons, you will be contacted the day before your reservation and you will be given a voucher to be used within 6 months from the issue date.

  1. What happens if we arrive late to the Guided tour in Dossena Mines?

If you arrive late to the Guided tour in Dossena Mines, you will lose your ticket and no refund in cash or voucher is will be provided.